• Home
  • About
  • Clinic
  • Training
  • Tenants
  • Landlord Law

The Landlord Law Blog

From landlord and tenant lawyer Tessa Shepperson

  • Home
  • Posts
  • News & comment
  • Cases
  • Tenants
    • The Renters Guide Website
    • 15 Places for tenant help
  • Clinic
  • Series
    • Analysis
    • should law and justice be free
    • HMO Basics
    • Tenancy Agreements 33 days
    • Airbnb
    • Grounds for Eviction
    • Tips

Tenant asks if he is allowed to refuse access to his landlord for new tenant viewings

January 17, 2022 by Tessa Shepperson

Open door - showing round new tenantsHere is a question to the blog clinic from Mike, who is a tenant.


I have a question regarding tenants rights to refuse viewings during covid times.

We recently chose to move flat after our landlord wished to increase the rent. Having found a new place to live, our existing letting agents now wish to start viewings with prospective new tenants. We are due to move out in a few weeks.

In normal circumstances, this would be fine. However, since then the omicron variant of covid has come into play and case numbers are at an all-time high.

I personally feel that if such viewings are to go ahead we will be at a high risk of catching the virus. However, in England, there is not an official lockdown at this time.

What are our rights to refuse viewings during this time?

Answer

Landlords do not have an automatic right to conduct viewings with prospective tenants so the first thing to do is to look at your tenancy agreement.  If there is no mention of viewings for prospective tenants, then you can refuse permission as of right.  Or rather, your landlord will have no right to do viewings but will be dependent on your goodwill.

If the tenancy agreement does provide for this, then you are contractually bound to allow viewings.  However, you may be justified in refusing permission in certain circumstances.

The covenant of quiet enjoyment

All tenants have as part of their tenancy terms and conditions (whether written into their tenancy agreement or not) what is known as the ‘covenant of quiet enjoyment’. 

This is the right to be left to use the property in peace and without interference from the landlord.

If there is a conflict of rights

If there is a conflict of rights – ie between your rights under the covenant of quiet enjoyment and the landlord’s rights under the terms of the tenancy agreement, it is generally acknowledged by lawyers (although not by many landlords!) that the tenant’s rights take precedence.  

This means that if the landlord forces the issue and uses his keys to go into the property without your permission (or worse, against your express instructions) he will be committing trespass – and you are entitled to go to court to get an injunction keeping him out and compensation.

The landlord will also be committing a criminal offence under the Protection from Eviction Act.

What the landlord would need to do if you refuse access

If the landlord, wants to enforce his right to enter the property to show round tenants in the face of your refusal to allow this, he will need to go to Court asking for an injunction ordering you to let them in (needless to say he would only be able to do this if the tenancy agreement gave him this right).

However, if your reason for refusal is that you are worried about infection due to Coronavirus I would be surprised if an order were made in your landlord’s favour.  It would depend I suppose on your vulnerability to infection.

I think the Judge would also take into account the fact that you are due to move out shortly and the landlord could perfectly well wait until then.  So a refusal by the Judge to grant the injunction would be very likely.

In reality, I doubt whether any landlord would go to court for an injunction in these circumstances.  

And finally

Tenants are in a strong position regarding access as they have the right under the Covenant of Quiet enjoyment to keep landlords out.   

Generally, my advice would be that tenants should not use this right to keep landlords out permanently.  

However in this case, as you are due to vacate in a few weeks anyway, I think you are probably justified in refusing access – so long as you explain fully (in writing) what your reasons are.

A message to landlords

I would also say to landlords, that you are probably best showing prospective new tenants around anyway after the existing tenants have vacated, as you will need to carry out an inspection of the property while it is empty to check that it is still compliant with the various regulations.  

It is MOST unwise to allow new tenants into a property before this has been done.  As you will be liable to the new tenants for issues arising from defects in the property – eg from unauthorised electrical works which cause personal injury to the new tenants.

Print Friendly, PDF & Email

Filed Under: Readers problems

Scroll down for the comments

IMPORTANT: Please check the date of the post above - remember, if it is an old post, the law may have changed since it was written.

You should always get independent legal advice before taking any action.

Notes on comments:

For personal landlord and tenant related problems, please use our >> Blog Clinic.
Note that we do not publish all comments, please >> click here to read our terms of use and comments policy. Comments close after three months.

Keep up with the news on Landlord Law blog!

To get posts sent direct to your email in box click here

About Tessa Shepperson

Tessa is a specialist landlord & tenant solicitor and the creator of this site! She is a director of Landlord Law Services which now hosts Landlord Law and other services for landlords and property professionals.

« Landlord Law Newsround #227
Why are private landlords still being denied access to UC Direct Payments? »

Comments

  1. L.L. says

    January 17, 2022 at 2:00 PM

    Thank you Tess, very useful

  2. CTF says

    January 18, 2022 at 12:21 PM

    One way round this stalemate would be for you (the tenant) to offer to conduct viewings virtually via video link.

  3. John says

    February 11, 2022 at 9:21 AM

    Just to clarify, you’re saying the judge would be UNlikely to favour the tenant on the Corona risk grounds but would favour them anyway simply due to their imminent moving out?

    Even with a quick hearing and a sympathetic judge, how would a landlord in practice enforce a clause insisting on viewings? There are two common scenarios:-

    Version #1) The clause allows viewings in “the final two months of the CONTRACT” – in this case then whether or not the tenant complied, if the tenant were still in occupation after those final two months of a fixed term contract then the landlord would be seeking a Possession Order but would no longer have a right to conduct viewings after that two-month window had expired as the fixed term would have already expired.

    Version #2) The clause is worded to allow viewings in “the final two months of the TENANCY” – surely this would be impossible to enforce via the court as the end date of the tenancy is not yet defined except where a tenant gives notice themselves? The same issue arises if it had said “final two months of the contract” where the tenancy was a contractual periodic. Would the landlord just have to apply for a possession order and argue that the two months could begin back-dated from an estimated date of execution of the PO by bailiffs in however many weeks’ time would be typical?

    With or without the complications of the above points, are there any circumstances where the tenant would be vulnerable to being sued for an alleged loss of rent by virtue of not allowing any viewings or is the only likely downside simply a lack of a good reference?

    • Tessa Shepperson says

      February 11, 2022 at 9:42 AM

      Its impossible to predict exactly what a Judge will decide, it will depend on the circumstances.

      Enforcement of an injunction is normally by getting a committal order – ie going to prison. Which is a bit much for this type of thing. Which is another reason why I doubt a Judge would grant an injunction.

      The most common circumstance where an injunction is granted is for gas safety inspections (they are known as ‘gas injunctions’) – which is considerably more serious. As faulty gas appliances can. cause death.

      I doubt whether a landlord would succeed in a claim for lost rent (as he would have to prove it) but again it would depend on the circumstances of the case and the evidence provided by the landlord. Anyone considering this should get legal advice first.

Its good to talk


>> See all blog clinic posts posts

>> Click here for the Blog Clinic form
>> Click here for the Blog Clinic Fast Track

The Clinic in a Nutshell

- You send us your problem using our special form
- We post it as a normal blog post, do our answer and ask readers to comment
- You agree that you won't hold people responsible (or legally liable) if they give a wrong answer
- You understand that you may not get any readers answers - it is up to readers whether they comment or not
- We won't publish everything - whether or not we publish someone's question is entirely up to us
- However if you use the Fast Track service you will get your question answered within 14 days or your money back

We may be able to help with problems with:

- Tenancy agreements
- Tenancy deposits
- HMOs
- Disrepair issues
- Eviction
- Harassment
(This is not an exhaustive list!)

However we won’t publish questions on:

- Long leases
- Commercial tenancies
- Agricultural tenancies
- Owner occupier problems
- Rented properties outside England & Wales UK
- Neighbour disputes (unless perhaps they are landlord and tenant related)
- Social housing problems (eg where the local authority or a housing association is your landlord)

So please do not ask question on these topics.

Recent Blog Clinic Posts

Notices

Do tenants need to give their landlord notice they are leaving if the landlord has already served a section 21?

Keys

Can I charge my tenant for a lock change if they lose their keys?

keys

My tenant is in prison, can I repossess the property?

More Posts from this Category

Disclaimer

The purpose of this blog is to provide information, comment and discussion.

Although Tessa, or guest bloggers, may from time to time, give helpful comments to readers' questions, these can only be based on the information given by the reader in his or her comment, which may not contain all material facts.

Any comments or suggestions provided by Tessa or any guest bloggers should not, therefore be relied upon as a substitute for legal advice from a qualified lawyer regarding any actual legal issue or dispute.

Nothing on this website should be construed as legal advice or perceived as creating a lawyer-client relationship (apart from the Fast Track block clinic service - so far as the questioners only are concerned).

Please also note that any opinion expressed by a guest blogger is his or hers alone, and does not necessarily reflect the views of Tessa Shepperson, or the other writers on this blog.

Cookies

You can find out more about our use of 'cookies' on this website here.

Associated sites

Landlord Law Services
The Renters Guide
Eco Landlords
Your Law Store

Legal

Landlord Law Blog is © 2006 – 2021 Tessa Shepperson.

Note that Tessa is an introducer for Alan Boswell Insurance Brokers and will get a commission from sales made via links on this website.

© 2006–2022 Tessa Shepperson | Rainmaker Platform | Contact Page | Privacy | Log in

This website or its third-party tools use cookies which are necessary to its functioning and required to improve your experience. By clicking the consent button, you agree to allow the site to use, collect and/or store cookies.
I accept